Mail Boxes Etc.

General information

MBE has kept growing throughout its history. The people at MBE’s 1.600 current locations in 31 countries use our business concept to solve the needs of local businesses and consumers in the communities in which they live.

Founded in San Diego, California in 1980, Mail Boxes Etc. was introduced in Italy in 1993 by Graziano Fiorelli as Master licensee for the MBE brand. Since opening the pilot Center in 1992 the Italian MBE Network has grown to over 500 Centers. MBE Italy also subsequently acquired MBE Master License’s rights for Spain, Germany and Austria.

In 2009, MBE Worldwide – a wholly owned subsidiary of the Italian Fiorelli family – acquired from MBE U.S. Inc., a subsidiary of UPS Inc., the Mail Boxes Etc. worldwide business (excluding the U.S. and Canada, which remain under MBE U.S. Inc.), including trademarks, business format and all existing Master Franchising contracts. With the acquisition, MBE Worldwide became the sole owner of the Mail Boxes Etc. brand and franchisor of the MBE franchise system.

1993-2000
MBE Italy expanded to 300 MBE Centers and presence in 80% of Italian provinces thereby becoming the largest and most successful international MBE Master Licensee.

2000-2005
Master Licensees for Spain, Germany and Austria added to the portfolio. Network expansion increased to over 600 MBE Centers in the four European countries.

2005-2010
MBE Worldwide’s acquisition of the MBE franchise system compliments on going expansion of network to ca. 1,370 MBE Centers in over 30 countries. Aggregated network turnover exceeds € 330 Million.

2010-2015
MBE Italy celebrates 20 year anniversary. MBE product and services portfolio expands via e-commerce sales of shipping, graphic and print, printer accessories (cartridges/toner under the brand name “MBE Print”), photographic and office products.

2016
Mail Boxes Etc. grows to more than 1,600 locations on four continents. Aggregated network revenues top € 400 million.

Product & Services

MBE operates in the business services industry offering shipping, logistic, communication and postal support for private and business customers – mainly small and medium-sized companies – to improve productivity via outsourcing needs and processes to MBE which are not part of their core activities.

Whether it is your time or your business’s, optimising it is necessary in the hectic, digital world in which we live. Prioritising what is important can make the difference between top performance and mediocrity. MBE has a broad portfolio of services and products. Our capability to handle their routine tasks or processes via customised solutions creates value for each of our customers.

You can trust our know-how. You can rest assured it will be done right. You can rely on our MBE people to turn the seemingly impossible into something possible!

The main services, provided through our entrepreneurs Network, are:

Shipping & Packaging
Graphic Design and Print
Retail Logistics
Postal Services
Other Products and Services
Mission

Mail Boxes Etc. (MBE) facilitates the activities of entrepreneurs, people and businesses, worldwide, through our easy-access distribution network and customised services and products delivered with a distinguished and unique level of customer service.

Brand Identity

MBE’s brand identity, established via local and national campaigns on the web, social media, print media, billboards and other unique venue events, underscores MBE’s prominence and reputation for entrepreneurial excellence, superior quality service and enviable customer loyalty. A brand is only as strong as the people who stand behind it. We strive to live up to our brand’s every day. The nature of the greeting, the listening to the problem, the completeness of the solution, the manner of communication, the style of the execution, the degree of accomplishment of the task – are embedded in the mentality of the MBE entrepreneurial community. Our brand’s success depends on our people getting this proposition right… for every customer, every time.